Customer Facilitation Services/Ticketing
Customer Facilitation Services/Ticketing
Facility Management
Streamlining the User Experience. Front-desk and ticketing personnel trained to manage flow and enhance customer journey.
Streamlining the User Experience. First impressions matter. Our front-desk and ticketing personnel are trained to manage flow, handle inquiries, and facilitate smooth entry for visitors. We combine soft skills with efficiency to enhance the customer journey from the moment they arrive.
Roles Covered:
Front Office Executives: Managing reception desks, calls, and mail with professional poise.
Ticketing Agents: Handling high-volume entry points at events or transport hubs with speed and accuracy.
Help Desk Support: Providing information and guidance to visitors and employees.
Partner with First Global for Comprehensive Security & Facility Management Solutions.
